1Story
2Who We Are
3The Business
4Teacher Training
5Tools
6Essentials
7Benefits
8Perks
9Social

Welcome aboard!

We’re so glad you’re here! This is your field guide to settling in and making your mark from day one.

A welcome from David

Hear it from our CEO.

Watch the video
Where it started

A century of controlled movement.

Pilates began with Joseph Pilates — a German-born nurse and anatomist who, while rehabilitating injured soldiers during WWI, rigged springs to hospital beds. That idea became the reformer, and his method — controlled movement, balance, body awareness — is the practice taught in every studio today.

He called it Contrology — controlled movement, balance, and body awareness.
Joseph Pilates · New York City · 1926
The method
1883Joseph Pilates is born in Germany — a sickly child who trains his way past asthma and rickets.
1912Moves to England, working as a boxer, circus performer and self-defense trainer at Scotland Yard.
1910sInterned during WWI, he rigs bed springs into resistance equipment — and develops his method, Contrology.
1926Joseph & Clara open their NYC studio; dancers and performers take to it.
1934He publishes Your Health, followed by Return to Life Through Contrology in 1945.
1967Joseph Pilates dies; his students carry the method forward.
Club Pilates & Spartan
2007Club Pilates is founded in San Diego — reformer Pilates as an accessible group class.
2012–13Club Pilates begins franchising.
2015Anthony Geisler acquires Club Pilates; it later joins the Xponential Fitness platform.
2020Spartan begins building its Club Pilates platform.
2023Snapdragon Capital Partners invests $30M+.
TodayThe largest Club Pilates portfolio in the world — over 170 studios across 16 states.
How we got here

From four studios to a national platform.

It started with David Schuck — our Founder and CEO — and six Club Pilates licenses in North Carolina, built on a track record of success with Liberty Tax.

From four built studios in FY20, the business has grown to over 170 today — through a steady mix of acquisitions and new builds, with open studios posting strong double-digit organic growth.

43× growth since FY20
4
FY20
24
FY21
50
FY22
78
FY23
112
FY24
152
FY25
170+
Today
That makes us the largest Club Pilates franchisee and operator of Pilates studios in the world — over 170 studios across 16 states, and growing.
The Spartan story

National scale.
One standard.

The largest operator in the Club Pilates system — the same experience in every market, and still growing.

170+
Studios
▲ and growing
16
States
2.4k+
Team
incl. 1,300 instructors
65k+
Members
served

See every Spartan studio ↗

Cross-club booking has to be turned on before you can access all sister studios.

The brand we operate: Club Pilates — #1 on Franchise Times’ Fast & Serious · Entrepreneur Franchise 500 · Inc. 5000

We’re in the business of helping people feel stronger, live healthier, and stay connected — making lives better, one studio at a time.

Map of Spartan markets across 16 states
Assessment
Ready to test your knowledge?
Three quick questions on what you just read.
Who we are

Our story, mission and values.

Spartan isn't just a place to work — it's a place to belong.

We're a team of passionate, driven people who show up every day to inspire others to push past their limits. At our core, we believe in helping people feel stronger, live healthier, and stay connected. In short, we're in the business of making lives better, one studio at a time.

“
Our mission
To have a meaningful impact on the lives we touch — and spend our time on the things that matter.
The values we live by

These principles guide how we make decisions, treat each other, and serve our members.

01
Always grow.
02
Be simple.
03
Hire character first, talent second.
04
Customer experience is everything.
05
Make mistakes — just not fatal ones.
06
Personal goals drive business goals.
07
Involve people in the decisions that affect them.
08
Everything we do must be tied to our mission.
09
No one of us is greater than all of us.
10
Our culture is influenced by the worst behaviors we tolerate.
11
Do something bigger than yourself.
12
Results are everything.
13
Create a great place to work — and to do business.
14
Only complain with a solution.
15
Celebrate the wins; learn from your losses.
Two polaroids: the Spartan Support Team volunteering, November 2025, and the Club Pilates Cares team at CP Fairview Park, Ohio, 2024
Giving Back

Spartan Gives

Giving back is part of who we are. Through Spartan Gives, our community outreach program, every region invests time and resources in the neighborhoods where we live and work — coordinated giving and service that turns our values into action.

Learn more about Spartan Gives ↗

Assessment
Ready to test your knowledge?
Three quick questions on what you just read.
The business

How a studio is set up

A basic org chart, from the territory down to the studio floor.

Per territory
Director of Operations
leads the territory
Per region
Regional Manager
oversees several studios
Regional HR Business Partner
staffing, employee relations & compliance
Per studio
General Manager
runs one studio
Sales Associates
1–3 per studio
front desk & sales
Part-time
Instructors
5–12 per studio
teach the classes
Part-time
+ Most studios also have a Lead Instructor, and each region has an Education Coordinator (EC) — both help lead the instructor team.
Who to ask

Your partners when you have questions

Two people to go to when something comes up — your Regional Manager, and the Regional HR Business Partner for East.

Tye Parker

Tye Parker

Regional HR Business Partner — East
tye@spartanfranchises.com

Regional Manager

East
We’re hiring for this role now. You’ll be introduced to your Regional Manager as soon as they join.
Career paths

Where it can lead

The career paths from the studio floor up.

Territory Director
Regional Manager
General Manager
Support Team
Sales path
Sr Sales Associate
Sales Associate
Instruction path
Education Coordinator
Lead Instructor
Instructor
Apprentice Instructor
Field roles Field leadership Corporate support
David’s Top Ten for Amazing Operations
One standard, every studio — the daily habits behind a great member experience.
01
Clean studio & bathroom throughout the day
02
Constant teacher development
03
Proper staffing at the front
04
Know your members & prospects
05
Follow the intro process
06
Teach an amazing class — every time
07
Follow the prospect & member cadence chart
08
Organic social media
09
Monitor results
10
Be positive!
And above all
Be engaged. Engage with your members, the staff, and what we stand for.
Assessment
Ready to test your knowledge?
Three quick questions on what you just read.
Teacher training

How instructors get certified.

Club Pilates runs its own teacher training. Here’s what the programs cover, what each instructor level is approved to teach, and what it costs.

The two programs

Core

265Hours
7In-studio days
Approved to teachReformer Flow 1 & 1.5, Cardio Sculpt 1 & 1.5
ApparatusMat and Reformer only
Private trainingMat or Reformer only
NPCP eligibleNo
Tuition
$2,995

Comprehensive

450Hours
12In-studio days
Approved to teachAll classes, all levels, plus Intro classes
ApparatusAll apparatus
Private trainingYes
NPCP examOptional — required only for Master Trainers
Tuition
$4,995
Instructor levels

What someone can teach depends on where they are in the program. MT approval means a Master Trainer signs off before they take a class.

Junior Apprentice

No Intro classesNo privatesNot bridge eligible
Pre-choreographed Reformer Flow 1 and Cardio Sculpt 1 only. All classes need MT approval.

Comprehensive Apprentice

Intro if neededPrivates at studio discretionNot bridge eligible
Reformer Flow 1 & 1.5, Cardio Sculpt 1 & 1.5, and Center & Balance 1. Classes need MT approval.

Junior Instructor

Intro classesPrivates — mat / reformerBridge eligible
Certified all-level on Mat and Reformer. No MT approval needed.

Comprehensive Instructor

Intro classesPrivatesAll apparatus
Fully certified across every apparatus and level. No MT approval needed.
Apprentice→Bridge Training→Full Instructor
Enrolling and paying

Enroll Now, Start Now

Who it’s forA ready prospect, before in-studio dates are set
Starts withOnline learning, self-practice, observation
That covers60–65% of the coursework
Deposit$2,100
The remainder is due before in-studio training begins.

Affirm financing

Available forDeposit or full tuition
WhereUS only
Terms3, 6, 12 or 36 months
No hidden fees.

Discount program

Off the deposit$200
PlusFree manuals — a $425 value
For candidates holding a fitness certification, and for studio employees pursuing certification.
Not included in tuition

Three costs sit outside the program fee.

$425

Printed manuals

The set of six in print. The digital copy is included free with the program.

~$75 a year

Student liability insurance

Through IDEA or PMA. It must name the Host Studio and Club Pilates Franchise LLC as additional insured.

Varies

Membership and the book

A studio membership, and a copy of Return to Life Through Contrology by Joseph Pilates.

Find more teacher training information here
Teacher Training on Powerhouse Full catalogs, Enroll Now / Start Now details, Affirm, the discount program and the promotions calendar
Assessment
Ready to test your knowledge?
Three quick questions on what you just read.
Your tools

Paycor, Prospr, ClubReady and Powerhouse.

Four systems, four jobs.

A handful of systems run day-to-day work here. The trick isn’t mastering them all at once — it’s knowing which one does what, so you always know where to go.

PaycorOpen

You & your pay — your HR system of record.

Pay & paystubs
Every paycheck, on the record.
Direct deposit & tax withholdings
Change them here.
Personal info
Phone, email, address, emergency contacts, marital status.
Benefits enrollment
Where you actually elect coverage.
Timecards & PTO
If your role has it.
Learning Management System
Including this training.
ProsprOpen

Your team — the hub for working together.

Your schedule
When and where you’re on.
Team communication
Announcements and shoutouts.
Company directory
Who’s who, and how to reach them.
Shared resources
Including People team resources.
ClubReadyOpen

The studio — the engine that runs the floor.

Tasks
What needs doing today.
Lead & member management
Prospects through to members.
Class management & reports
The schedule and how it’s performing.
ClubReady Connect
Reaching prospects and members.
PowerhouseOpen

The brand — Club Pilates’ own learning platform.

Instructor education
Ongoing training from Club Pilates.
Workshops
Sessions to keep building your craft.
Sample flows
Class flows to borrow and build from.
ClubReady best practices
How to get the most out of the system.
Promotions & SOPs
Updates straight from Club Pilates HQ.
If you’re in a sales role, you’ll go deep on ClubReady in the sales track — this is just the lay of the land.
The time clock

Hourly team members and GMs punch in and out on the Paycor time clock at the studio. It takes a few seconds once you know the sequence.

First time?
Your default PIN is 1234.
You’ll be prompted to create your own PIN immediately after your first login.
Clocking in
1

Enter your badge number. Type your assigned employee badge number into the Badge Number field.

2

Enter your PIN. First-timers use 1234 and set a new PIN right away.

3

Click Login. That takes you to the Employee Self Service screen.

Choosing your allocation
1

Punch. The clock shows the current time — tap Punch to start your clock-in or clock-out.

2

Say where you are. Status Type is Auto, so the system works out whether you’re coming or going. Activity Type is always Work. Then set your Department and Work Location.

3

Submit. A green confirmation appears with your timestamp and studio name.

Department and Work Location must match the studio you’re physically standing in — not your home studio.
Reporting a missed punch
1

Click “Report a Missed Punch.” It sits on the main time clock screen, below the Punch button.

2

Enter the date and time you actually worked.

3

Select In or Out — whether this was a clock-in or a clock-out.

4

Set Department and Work Location to the studio you were physically at.

5

Submit. Add a Punch Note if it needs explaining. Every request goes to your General Manager for review and approval.

Checking your time card
1

Open the Paycor app on your phone.

2

Tap Time Card from the home screen.

3

Tap View Time Card to open the current pay period.

4

Check your totals. Daily hours are listed out, with logged days highlighted.

Worth a look before the pay period closes — a missing punch is much easier to fix early.
Quick reference

Default PIN

First-time PIN is 1234 — change it on first login.

Status Type

Always Auto. The system detects in or out.

Activity Type

Always Work — no other option applies.

Location

Department matches Work Location, and both match your studio.

Missed punch

Report a Missed Punch → your GM approves it.

Time card

Paycor app → Time Card → View Time Card.

Assessment
Ready to test your knowledge?
Three quick questions on what you just read.
Workplace essentials

Pay, retirement, timecards and dress code.

The practical things everyone needs to know.

Pay, retirement and timecards

Payroll

PaydayEvery other Friday
Pay periods26 / year
Pay weekSunday – Saturday
PaystubsPaycor
Questions? spartan.payroll@clubpilates.com

401(k)

ProviderTransamerica
Auto-enroll3% after 90 days
Auto-increase+1% / yr to 6%
Company matchDollar-for-dollar to 5%
Opting out? Contact Transamerica within 90 days.

Timecards

Applies toHourly & GMs
Clock in atWhere you physically are
DepartmentMust match Work Location
Step-by-step clock-in instructions are in Your Tools.
Do not use Finance / HR / Spartan Admin as your clock-in location.
Don’t miss this
You are automatically enrolled in the 401(k) — and your contribution increases every year.
3%You’re auto-enrolled at this rate after 90 days — without doing anything
+1% a yearYour contribution rises automatically each year, up to 6%
5%Spartan matches dollar for dollar up to this much
Doing nothing will not opt you out. If you’d rather not participate, you must contact Transamerica within 90 days — details below.

Online

transamerica.com/portal/home
You’ll need your current email address
  1. Click the red Log In box, top right.
  2. Choose Create an Account and follow the secure steps.
  3. Sign in, open My Profile → Personal Information.
  4. Check your details and add a phone number for activity alerts.

By phone

(800) 401-8726
Speak to a Transamerica representative
  1. Ask to register for Transamerica Voice Pass — a voice password, so you don’t need to remember codes or PINs.
  2. Choose a security question for phone access.
  3. You can also ask them to restrict online access if you’d rather handle everything by phone.
Payday calendar
Biweekly · every other Friday · 26 pay periods a year
SEP
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OCT
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NOV
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DEC
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Payday — Dec 24 lands a day early because Christmas falls on the Friday.
Key upcoming dates
24Dec
Christmas Eve
Spartan holiday.
25Dec
Christmas Day
Spartan holiday.
TBDSoon
Spartan Social
A chance to meet the wider team. Happening the week we come together — date and location to come.
TBDSoon
Spartan Team Meeting
Your first all-team meeting with Spartan, the same week — date and time to come.
Your HR Business Partner

Your HRBP partners with leaders on staffing, employee relations and compliance — and is the route for anything people-related. You’ll find yours, along with your Regional Manager, in The Business module.

Dress code
Permitted
  • Business casual attire
  • Fitness attire (if in studio)
  • Biker shorts
  • Club Pilates and Spartan branded gear
  • Well-kept jeans
Not permitted
  • Short shorts
  • Cropped tops / bra tops
  • Pajamas
  • Anything divisive or offensive

Conduct, anti-harassment, EEO, and confidentiality policies are covered in the employee handbook — linked below, and worth keeping handy as your reference for those.

Employee Handbook Conduct, anti-harassment, EEO and confidentiality — the full policy set, opens as a PDF
Assessment
Ready to test your knowledge?
Three quick questions on what you just read.
Life at Spartan

We invest in our people.

Your benefits are a real part of what you earn here — coverage to protect your health, your family, and your way of life.

Medical

Allied on the Cigna network, with an HSA option, pharmacy through SmithRx, and free major imaging with the KISx Card.

Dental

Routine and major dental coverage through UNUM.

Vision

Exams, frames and lenses through VSP.

Life & AD&D

Protection for your family through UNUM.

Disability

Income if you can’t work — short-term disability is company-paid.

Extra Protection

Critical illness, accident, and hospital indemnity cover what insurance leaves behind.

HealthJoy

Your concierge and first stop for finding care, saving on prescriptions, and virtual visits.

SupportLinc

Free, confidential emotional wellbeing and work-life support, 24/7.

Retirement is covered separately. The 401(k) — auto-enrollment, the annual increase and the company match — is in Workplace Essentials, alongside pay and timecards.

Coverage & carriers

MedicalAllied / Cigna
DentalUnum
VisionVSP
HSAPinnacle
PharmacySmithRx
ImagingKISx Card
EAPSupportLinc
Plus company-paid short-term disability, and life/AD&D, critical illness, accident & hospital indemnity (Unum).

Enrolling

WherePaycor
Window30 days from eligibility
Life eventsWithin 30 days
Miss the window and you have no coverage — except company-paid benefits — until open enrollment.
Mid-year changes need a qualified life event: marriage, birth, loss of other coverage and similar.

Where to get help

First stopHealthJoy app
Cards & claimsHUB Service Team
Life eventsPeople team
Enroll & viewPaycor
The 2026 Benefits Guide has every plan, cost and phone number — keep it handy when you’re choosing.
2026 Benefits Guide Every plan, what it costs, and who to call — opens as a PDF
Your first stop for benefits & care

HealthJoy

One app for benefits questions and virtual care. Download the HealthJoy app and sign up with the email tied to your benefits.

Concierge
Provider & facility recommendations — researched and in-network
Appointment booking & up-front health cost estimates
Prescription savings review for lower-cost alternatives
Claim-issue help and general benefits questions
Virtual care
General medical — for cold, flu, sinus & more, by phone or video
Mental-health support
Chronic care support
Virtual MSK therapy — back, joint & pelvic, with coaching
Emotional wellbeing & work-life — EAP

SupportLinc

Free, confidential support when life happens — for you and your household.

In-the-moment support, 24/7/365 by phone
Short-term counseling — in person or video, at no cost
Coaching to build habits, resilience & routines
Work-life referrals — legal, financial, child & elder care
Mindstream — on-demand, self-guided sessions
Strictly confidential
Am I eligible, and when?

Find out when your coverage starts.

Select your role
Which describes you?
Assessment
Ready to test your knowledge?
Three quick questions on what you just read.
Perks, privileges & rewards

What you get for working here.

Discounts, free classes, commission on what you sell — and a bonus for bringing us great people.

30%
off retail
Once it’s been on the floor two weeks
Free
classes
At any Spartan location
20%
off membership
Off your monthly dues
10%
commission
Memberships, retail & PT packages
Using your retail discount
1

Wait for the two-week mark. Your discount applies once an item has been on the floor for two weeks — the wait lets members buy first.

2

Ring it through ClubReady. Every employee purchase is processed on the ClubReady POS.

3

Note it on the transaction. Add “Employee Purchase” in the comments so it’s recorded correctly.

Taking your free classes
1

Any Spartan location. Not just your own studio — you’re welcome anywhere in the network.

2

Space-available only. Classes aren’t pre-booked for team members unless management approves it.

3

Always off the clock. Complimentary classes are taken on your own time, never on a paid shift.

Perk discounts — BenefitHub

Thousands of brands, on top of your in-studio perks — think Hertz, Sam’s Club, Dell, Garmin and Groupon.

TravelAutoElectronicsApparelLocal deals EducationEntertainmentRestaurantsHealth & wellness Beauty & spaTicketsInsurance

Sign up at spartanfitness.benefithub.com · choose “Don’t have an account? Sign up” · referral code TWLCXQ

Referral program

Hire character first, talent second.

Know someone great? See what you’d earn — pick the role you have in mind.

You’d earn
$500
paid net, once they hit day 90
For referring
an Instructor
Paid on the first payroll after your referral stays 90 days · submitted through the People team · full details →
The referral must be the candidate’s first contact with Spartan — submitted after the role is posted and before they apply, with your supervisor’s approval.
Assessment
Ready to test your knowledge?
Three quick questions on what you just read.
Let’s be social

Follow along.

A look at what’s happening across Spartan — studios opening, people being recognized, and the occasional behind-the-scenes.

Instagram @spartanfitnessholdings LinkedIn Spartan Fitness Holdings Facebook Spartan Fitness Holdings The Podcast Where to listen
Look out for these

Three newsletters keep the field in the loop. You’ll start receiving them once you’re set up in our systems.

Weekly Recap

A short read on what happened across Spartan that week.

Monthly Newsletter

The bigger picture — company news, milestones and recognition.

Instructor Newsletter

Written for the instructor team, with education and studio news.

You’ve worked through every module and assessment. One last step — submit your completion so it’s recorded in Paycor. You can revisit any section from the tabs above.